Gati-Kwe — no updates on international parcel china

My parcel that i ordred on aliepxress using special line - yw which was then sent via gati is stuck in international operation centre from[protected]. It has to come to bangalore, india from china. Please provide me the local article number of gati package. The tracking number of the package is eq[protected]in
Please look into this matter. I request gati courier to send me the indian tracking number of china parcel eq[protected]in
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Gati-KWE customer support has been notified about the posted complaint.
Verified Support
Dec 09, 2019
Gati-KWE Customer Care's response
Dear Customer,

This is to inform you that below docket number does not belong to Gati - India. It is booked from Gati China.
To know the exact status of your shipment you need to co-ordinate with your shipper from where you have purchased the shipment.
You can also visit www.gaticn.com for tracking details.
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