Gati-Kwe — Non delivery even after 11 days

This is way too much. Amazon parcel (order no.[protected] has arrived in Gati's office (Tracking ID:[protected] and showing status 'out for delivery ' since the 10th of September. Even spoke to someone in their office yet no delivery was made even after 11 days. Please help. Thanks
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Gati-KWE customer support has been notified about the posted complaint.
Verified Support
Sep 23, 2021
Gati-KWE Customer Care's response
Dear Customer,

This is to kindly inform you that as per our telephonic conversation that we have received and forwarded your details to the respective team for further process. We sincerely regret the inconvenience caused request you to kindly allow us some time.
Sep 26, 2021
Updated by BahDo
It's been 3 days since I last spoke to someone who promised the delivery that has not happened yet. What else am I supposed to do???
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    Gati-KWE Phone
    +91 40 2784 4284 [Head Office]
    +91 71 2272 9928 [Customer Care]
    +91 40 7120 4284 [Head Office]
    Gati-KWE Address
    Plot No.20, Survey No.12, Kothaguda, Kondapur, Hyderabad, Andhra Pradesh, India - 500084
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