[Resolved]  Gati-Kwe — Non Delivery of parcel and poor customer service

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Gatikwe

I booked two packages from Siliguri to Faizabad(UP) on[protected]. Docket no[protected] was assigned to me with expected delivery date of[protected]. However, till date i.e[protected], I haven’t received the packages. I registered multiple complaints on the customer care helpline but no steps have been taken to resolve my issues nor do they provide any substantial information. Their higher management is too busy to give me a callback.