Gati-Kwe — Non delivery of parcel even after 1 complaint

Made a complaint on 23/09/2021 about non delivery of my Amazon order (Tracking ID[protected]. Got a call that delivery would be soon, yet haven't received it. What are customers supposed to do???
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Gati-KWE customer support has been notified about the posted complaint.
Verified Support
Sep 29, 2021
Gati-KWE Customer Care's response
Dear Customer,

We deeply regret to inconvenience caused. Issue has forwarded to concern team request you to kindly allow us some time we are trying to resolve issue as early as possible.
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