[Resolved] Gati-Kwe — non receiving of washing machine order no[protected] | |||
I have ordered a washing machine through flip kart which was booked on gati courier. The washing machine reached here in jammu on 12 dec. The assured delivery date was 15 dec. On 13 dec on tracking it is shown that pin code and address are not matching and the product could not be delivered which is totally wrong statement and can be check on internet by putting the name of place i. E shastrinagar. Again today on 16 dec a wrong statement is updated on tracking that the customer wants different date of delivery and the product could not be delivered. What is this non sense statement. I did not asked for different delivery date.in spite of i am requesting from local gati concern person to send the item since 14 dec and he is just making me fool by saying that it will send today or tomorrow. I am still waiting for product.. One advice for the people's who ordered on gati... Never book on gati... Worst service... Was this information helpful? | |||
Feb 8, 2018 Complaint marked as Resolved Gati-KWE customer support has been notified about the posted complaint. Verified Support Dec 18, 2017 Gati-KWE Customer Care's response Please accept our sincere apologies for the same, we are looking into the matter.
Dec 25, 2017 Updated by Suresh076 Again look at below screen shot..my last order was cancelled due to non delivery of these gati courier in time and I ordered the fresh washing machine but again they are doing the same thing..no call again from gati courier that the product is out for delivery and the same wrong thing updated on there tracking id..how you gati guys are working...shame on you people...my new docket number is[protected]...agar kuch sharm baki ho to mujhe kal tak mera Saman pahucha do... Verified Support Jan 06, 2018 Gati-KWE Customer Care's response Please accept our sincere apologies for the same, We have analyzed this incident and found out the service failure, same is mentioned by you also. We have taken necessary action against non compliance and service failure so that we can avoid or minimize chances of service failure again.
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 1 Comment | |||
Comments
Isse BADA fraud koi Courier company ho Hi nahi sakta. Mera saman Kannur me chura liya. Waha ek lady ya girl hai sayad jisne mere parcel me se all lady dresses chura liye
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Gati-KWE Customer Care's response, Dec 20, 2017
Verified Support
Please share your docket number.
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