[Resolved]  Gati-Kwe — package arrived 5 days still they are not delivering

My dkt no[protected], parcel arrived on 18th of oct but they are not delivering, assrd date to deliver was 18 oct, courier boy is not delivering on time and updating fake statuses in the package tracking. They updates "delivery rescheduled as per customer request" but in reality, they didnt make any contact with me and no body asked them to delay delivery. I am very upset with them. My previous orders recently got cancelled by selle because your courier boy updated fake unndelievered trackings. This time with this order gati is doing the same, customer care executives making excuse like overwhelming response blah blah. This made me lose trust with courier service and i will think twice in future. Fake tracking status, excuses etc. Thanks, i hope you will make some appropriate steps to deliver my order today otherwise i will lost my all trust. My complaints left unresolved till date, noone is listening
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Oct 23, 2019
Complaint marked as Resolved 
Delivered a day after my post, Thanks.
Gati-KWE customer support has been notified about the posted complaint.
Verified Support
Oct 23, 2019
Gati-KWE Customer Care's response
Dear Customer,

We extremely sorry for your experience.
This is to inform you that we are already in touch with local team to get this issue resolve on priority.
Requesting you to kindly give us some time.
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