[Resolved] Gati-Kwe — parcel not delivered
Lucknow, Uttar Pradesh, India
PParth wayne on Jul 12, 2018
My parcel with docket number €CGoA0AuK8Ck€ which i ordered from Banggood.com was to be be delivered on 11th july. The assured delivery date was 11th july 2018. Yet it was not delivered. I called the office and one of the staff members who talked back rudely to me and asli said he was going out and closing the office, and whatever i want to ask regarding my parcel i can i ask tomorrow.
I called during the office hours. So that reply was not justified from his side.
Gati is just toying with the customers, and the consumer care authority should look into the matter.
Complaint marked as Resolved Aug 14, 2018
[Jul 12, 2018] Gati-KWE customer support has been notified about the posted complaint.
Verified SupportGati-KWE Customer Care's response, Jul 14, 2018
Please accept our sincere apology for the inconvenience caused to you.
Kindly request you to help us with Gati's 9 digit docket number for further assistance .
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