[Resolved]  Gati-Kwe — parcel not delivered even after 'assured delivery date'

Website:

www.gatikwe.com

My parcel with docket no.[protected] was picked up on 23rd may 2018.. The last update was on 27th may that it has been received at delhi gateway and the assured delivery date was 1st june 2018.. But when i contacted them, they are saying that they have not yet received the parcel from shipper and that they are forwarding only the documents!!! (The shipper had dispatched the parcel on 22nd may)...

What king of pathetic service is this???
Do you pickup parcels to deliver the documents or to deliver the parcel???

The parcel contained some very important and valuable items that i required very urgently by 3rd june!!

The gati customer service is hopeless... No use of calling them...

Had experienced the same earlier too and my parcel was delivered 2 weeks after the delivery date.. That too badly damaged!!

Please take action about the same at the earliest