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Gati-Kwe — parcel stuck from one month at international operations center

My parcel is stuck at international operations center from past month. Gati it seems has a habit not to pay attention to their work. The same problem is repeated by them many times before.

Tracking number pr[protected]yp
Origin china
Destination india
Next tracking numbers eq[protected]in
Found in gati yanwen logistics
Tracked with couriers yanwen logistics gati
Reference eq[protected]in

Complaint Status


[Jul 06, 2020] Gati-KWE customer support has been notified about the posted complaint.
Verified Support
Gati-KWE Customer Care's response Jul 16, 2020
Dear Customer,

This is to inform you that below docket number does not belongs to Gati India. It is booked from Gati China. To know the exact status of your shipment you need to coordinate with your shipper from where you have purchased the shipment. You can also visit on www.gaticn.com for tracking details.
Updated by devansh jagawat Jul 24, 2020
Yes yes I got the idea. GATI China belongs to MARS and GATI India is on earth. WOW ! You should be awarded with foolest company in the world. Parcel is stuck up at the center for two months. What are you making pickels. You people should be nominated for world's slowest services, zero customer service etc. You will win the first prize.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

Did you get a resolution?
Mine is stuck too!
No. They pay no heed to it.

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