[Resolved]  Gati-Kwe — product not yet delivered (delayed by 5 days)

Address:Mumbai City, Maharashtra, 400012

Delivery of product was due on 10th May. Product is lying in Mahim office of GATI but they are just not delivering it to Parel despite more than 10 calls to customer care and even after speaking with the person in charge of mahim office (Rajani Borade)

They just tell in morning that the product will be delivered today but no one comes. Even the update on docket tracking is falsely updated

Docket no is[protected]
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Jun 16, 2019
Complaint marked as Resolved 
Gati-KWE customer support has been notified about the posted complaint.
Verified Support
May 16, 2019
Gati-KWE Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused.
This is to kindly inform you that as per our system this shipment is delivered on 15-MAY-2019.
Kindly treat this experience as an exception, we ensure you of best services in future.
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    +91 40 2784 4284 [Head Office]
    +91 71 2272 9928 [Customer Care]
    +91 40 7120 4284 [Head Office]
    Gati-KWE Address
    Plot No.20, Survey No.12, Kothaguda, Kondapur, Hyderabad, Andhra Pradesh, India - 500084
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