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Gati-KWE

[Resolved]  Gati-Kwe — shipment not delivered fraud

I have a shipment from paytm mall via gati. Its been more than 4 days since the shipment is out for delivery. I have called them multiple times, raised multiple complaints but proper update or action from gati side. Ive never seen such an useless delivery system. Please do not opt for this gati useless.

Ive raised complaint with payttm also. But as ususal they are also a useless waste
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Nov 19, 2019
Complaint marked as Resolved 
I had made multiple complaints on the ecommerce site:Paytm and multiple complaits with courier partner GATI. but none of the complaints were looked into or worked upon. After raising the complaint to this forum "consumercomplaints.in", GATI courier has taken my docket number and LOOKED into the issue and delivered me the product on next day 19th Nov. Thanks to this forum for resolving my issue and giving me a peace of mind.
Gati-KWE customer support has been notified about the posted complaint.
Verified Support
Nov 18, 2019
Gati-KWE Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused.
We request you to kindly help us with Gati's 9 digit docket number for further assistance.
Nov 18, 2019
Updated by Senthil Kumaran Manoharan docket number :[protected]. it was out for delivery on 13th nov . the delivery person contact is KASIRANJAN([protected]) . SEE the crap mobile number i have got.

and simply i see stat as "custmer reqsted for reschedule", biut i never got any call from any one. its almost 6 days past. but no updates. i raised compalint with GATI app also. but its useless as usual
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docket number :[protected]. it was out for delivery on 13th nov . the delivery person contact is KASIRANJAN([protected]) . SEE the crap mobile number i have got.

and simply i see stat as "custmer reqsted for reschedule", biut i never got any call from any one. its almost 6 days past. but no updates. i raised compalint with GATI app also. but its useless as usual
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    +91 40 2784 4284 [Head Office]
    +91 71 2272 9928 [Customer Care]
    +91 40 7120 4284 [Head Office]
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    Plot No.20, Survey No.12, Kothaguda, Kondapur, Hyderabad, Andhra Pradesh, India - 500084
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