[Resolved]  Gati-Kwe — short delivery, delayed delivery

Address:

Kolkata, West Bengal, 700019

Please refer to my previous complaint bearing id 1749886. After filing of above ref complaint, i was called by a company rep and advised to get in touch with new jalpaiguri office. It is apprised to you that the recipient of parcel met your local office at njp but no solution provided.in fact what came as a shocker to me that docket number[protected] dated 14/10/17 booked with gati kwe was handed over to safexpress on 15/10/17 at kolkata itself. Safexpress has delivered it on 20/10/17 (After a delay of 4 days) to air force bagdogra in parcel partly open condition. After diwali vacation, this parcel was opened on 24/10/17 and three items were found short. Image of safexpress document attached. Now it is established that my consignment which was given to gati kwe was mishandled between gati kwe and safexpress.
Through this complaint you are again requested to reimburse losses to the tune of rs 2000/- approx.