Gati-Kwe — Unable to view the data with docket number

Address:Pune

Hi,

My things were picked up last Thursday and as per the delivery guy this were loaded on Last Saturday dated 20th feb 2021

And after chasing with the finance team for last 5 days they have given me this docket number:[protected],

But now I am unable to find the details in the system

Is this the way you treat your customers????

Please explain what is the issue here?

Name : Bharath Acholu
Pickup loc: Pune, Wakad, 411057
Destination: Proddatur, Andhrapradesh, 516360

Thanks & Regards,
Bharath Acholu
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Gati-KWE customer support has been notified about the posted complaint.
Verified Support
Mar 04, 2021
Gati-KWE Customer Care's response
Dear Customer,

We deeply regret the inconvenience caused and apologize for the same. As per our telephonic conversation kindly share the docket copy on our [protected]@gatikwe.com & right now shipment is in transit we kindly request you allow us some time.
Verified Support
Apr 07, 2021
Gati-KWE Customer Care's response
Dear Customer,

Your shipment is showing delivered on 13-MAR-2021. Kindly provide us a line of confirmation if you have received the shipment.
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