[Resolved]  Gati-Kwe — Undelivered as material not found.

Dear sir,
I have booked a coriour for transportation of a bike from Ludhiana to kolkata on 27th March 2021.My docket no is[protected].Yesterday on 3rd April 2021, it was showing package is out for delivery but it didn't got delivered.Now its showing package is undelivered as material not found.How can a material be not found.Its a bike, it cannot vanish in thin air.I have tried to contact the customer care but no one picks.Kindly look into the matter and deliver me my bike asap.
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Apr 5, 2021
Complaint marked as Resolved 
They promised me to deliver at doorstep..but repeated calls to booking agwnt, ultimately got trace of the package, travelled tothe location n picked the bike.
Gati-KWE customer support has been notified about the posted complaint.
Verified Support
Apr 07, 2021
Gati-KWE Customer Care's response
Dear Customer,

Your shipment is showing delivered on 05-APR-2021. Kindly provide us a line of confirmation if you have received the shipment.
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