Gazon Communications — unstable network speed - frequent disconnects with high packet loss

Address:Dhanorie

I stay in dhanorie area pune, it’s been months since i’m facing inconsistent speed and packet drops from gazon. My plans is 50mbps but hardly get 30-40 that too if lucky.. Speed is not at all stable and varies from time to time.. Packet drop rate is around 20% with pings to any dns (8.8.8.8 for ex google dns) server getting timeout very frequently (Every few mins). Reported this many times but its still not resolved. All i hear is that its my router problem so finally i got their own router installed and results remained same. Problem is with such high packet drops over network you can’t do work from home with live video and audio calls. Frustrated and feeling like changing it now but stuck because did a 3 month recharge.
+3 photos
Was this information helpful?
No (0)
Yes (0)
Gazon Communications customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Gazon Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    46
    Pending
    0
    Resolved
    3
    Gazon Communications Phone
    +91 20 4690 6789 (Customer Care)
    +91 20 6510 1230 (Corp. Office)
    Gazon Communications Address
    Office No. 105 & 106, 1st Floor, Vinayak Arcade, Akurdi, Pune, Maharashtra, India - 411035
    View all Gazon Communications contact information