G.d. Goenka L Petite — photo album not received

Address:

Dg goenka lapatiet dwarka

My daughter ( Nitya Sharma) was student of gd goenka la petite dwarka. We were asked if we would like to get year album.we accepted and paid 6000 rs for same for every year(3 years total). We got the album for first yr on time. But due to some issue ( as per the school) 2 yr album were delayed. We understood and followed up with that the next entire year while my daughter was still the student of the same school. When my daughter left the school in 2019, we did not get the album for last two year for which we have paid already. Till date I'm following up with the school with no response for there side. They only say sorry when I call them. After that no reply on msg or email.i even visited school twice but they again said sorry and promised to get back to me..BUT ONE EVER CONTACTS BACK. Now I have a broken leg so I can not go and visit the school. I do not have time to call them daily. I have given alot of time to make sure my daughter follows all the colour days, festivities celebrated in the school because this time will come only once and I asked for album so that I can cherish the moments for ever. But now I feel cheated. I hope some one listens to me here and can help me to get the albums. I am submitting multiple complaints on other forums too. I will appreciate if any one can help me.