Generalindia.com / ETA General [EGPL] Complaints & Reviews

Your installation team does not respond to call....

I had purchased 2 split air conditioner last year of which 1 is not working properly and it's in a warranty period
Please send your executive person to check at address mentioned below
Hope you do it soon
Thank you...

A split AC of 2 Ton of O'General having dripping from indoor unit. Also Cooling has reduced .....

I have purchased a O-General 3 star window AC model no. AGXT24FHTC-B Serial No. T103511 on 13/05/2022. On 27/08/2022 the AC stopped working suddenly and does not started again. So kindly please check the AC and fix the problem as soon as possible....

I am The Old User Of O general Ac . recently I bought A New Inverter Ac From Vishal TV Care Fatehabad Who Was the Only Distributor In Fatehabad Haryana. After Installation On the very first day, There Unwanted Noise Occurred so I Made A complaint Regarding That But No Solution He Takes The Happy Code From Me And Close The complaint after 2 days noise come again and it's regular. I visit the dealer and he sends the technician and they telling...

Dear team member
I am customer, to buy O general model ASGA24BMWA-B series. But in our city Shahjahanpur Uttar Pradesh, This product not be available in your distributer. Kindly check how much time this product are available in my area
Please revert asap thanx...

Regarding Service Call No. SUR[protected] dated 1st Jul'22
I have purchased 3 AC's (1 no. 2T & 2 nos. 1.5T) in Feb'22. Yesterday service personal came for 1st free service, they were not at-all knowledgeable. They cleaned only filters & dust with blower. While cleaning they have manually moved the swings & now swings are misaligned & not properly working om auto mode. Against 3 AC's, cleaned only 1 unit & spoiled swings of 2 units....

Sir,
My AC model no is ASGA-24JCC
2.0 TON, I/D - E017691 and O/D - E017582
please sir my is don't cooling in the show room i talk to your office located in ANAND but not solve the problem and don't find out the problem your team please solve the immediately because we are last 2 week reside in the without AC so please reply the first and also solve the problem and we have check the problem your team 2-3 times but not...

To,

The Manager,

FUJITSU GENERAL (INDIA) PRIVATE LIMITED

Sub : Manufacturing Defect-Cooling Problem in Air Conditioner of OG - So please replace my AC with new one

Sir,

This is to inform you that I have purchased AC of OG from M/s AVI AC Services Pvt Ltd, Vidhyadhar Nagar, Jaipur on dated 11/06/2021 enclosed bill copy for your reference.

This year...

The ac is leaking which means water is leaking from ac as soon as we turn on the ac...

Respected Sir/Madam,
Being a reputed Company ( OG Brand told by your authorised Dealer ) believing on him I purchased 1Ton AC on 31/03/2022 delivered on 02/04/2022, installed on 09/04/2022 ( because of Outdoor Unit was received in damaged condition ). No matter for this.
1. I am herewith forwarding the installation condition/system of the AC in attached VIDIO, How the Reputed/Branded Named Company is getting done FREE INSTALLATION...

Hi I was purchase O general 2 ton split AC but this ac have continuous problem for cooling. I have raised lots of complaint but still my problem is not sorted out. Please help and send your engineer on priority basis....

We are Keerthy medical stores pvt ltd Tirupathi located in leela mahal center
we had purchased 7 AC'S IN TIRUPATHI BRANCH ON APRIL MONTH 2021
since we didnt get any servicess from ur end so plz as soon as possible try to resolve our issue...

Sir,

my not working for some time night time fully not working
pls arrange service person. Friday-17/09/2021

my contact details:

Kavithakumar
Mobile: [protected]
address 4C DHAKSAN FLATS, 41ST STREET, TILLAI GANGA NAGAR, NANGANALLUR, CHENNAI - 600 061...

When it turn on the compressor just after few minutes again it trun off... Some are just saying current phase issues we resolved it but again we facing the same issue n some as per there intension there are saying compressor problem please resolve it... We don't know what the exact prblm is... Requesting you to please check and solve our problem...

I have bought AOGR18JCC ACs in SrinLanka from a person claimed to be an agent of General Japan. The ACs wouldn’t switch on automatically after a power cut when the power comes back. Agent asked me to switch of the AC from the plugs and switch on again when that happens. He also said that a special feature in General to avoid any high voltage absorption. He also said these are inverter models and I understand that the captioned model is...

The compressor is not functioning...

I have purchased split A/C of O General 1.5 Ton last year in june 20, I faced problem that A/c was not working properly with remote from first day of purchasing. I have complaint three times last year but engineer's gave not satisfactory result against it. Now In 6 April, I complained again that A/C was not working, engineer's visited and taken my A/c remote with them. They said it 's sensor was not working, thereafter I called many times...

New VR[censored]nit bought and installed in March 2020 has stopped functioning.
Local service engineer was unable to repair and has requested to approach the company for repair....

Purchased ac on 16.03.2021. Installed on 20.03.21.

no cooling since installation. purchased from VIJAY SALES, CROWN PLAZA, FARIDABAD.
invoice no:HFG-A-SI10045 Dt:16.03.2021....