Gic Housing Finance — UNPROFESSIONAL approach by GIC ghaziabad branch staff

Jai Hind Sir, Sir I'm Aravind Kumar Sharma presently working in Indian Air Force at Jalandhar.Sir I had taken 18 lakh rupees loan from GIC ghaziabad branch in the month of Feb 2017.Since then I have observed that all staff member of this branch are unprofessional except one or two..No one pick up land line phone of this branch..they keep landline phone in mute mode.same can be verified from your side suddenly.If any how we make call at any members mobile phone they suddenly become angry.I have already sent so many mail to Mumbai branch.but till now gotten no reply.Most of member of this branch are involved to make money from customer in lieu of passing loan or clearing loan documents.I was so fed up from this branch I closed my loan in the month of March 2021. I also submitted an application for refund of kodak life insurance premium amount.Regarding this I sent mail on 09 Apr 2021 but gotten no reply.Even this branch member are not bother to reply of emails.In past I sent so many mails regarding my queries but they do not reply.I think this is the worst branch of GIC in India.Branch Manager is also not interested to resolve the problems of customers.Such type of staff just defaming the GIC company name.Sir it is my humble request to you please refund my KLI premium amount as soon as possible.I have already submitted my application for refund of KLI premium money.
Thanking you...

Regards
Aravind Kumar Sharma
File no[protected]

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    GIC Housing Finance Phone
    +91 22 2285 3866
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    Royal Insurance Building, 6th floor, 14, Jamshedji Tata Road, Churchgate, Mumbai, Maharashtra, India - 400020
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