[Resolved]  Gionee Communication Equipment — gionee a1

Address:Purulia, West Bengal, 723101

My gionee a1phone screen is broken but its have a corning gorilla glass 3 and the falling is neither more than 1foot and nor in a rough surface but the screen was broken.. How its possible??? And my phone in warranty period but the gionee care dont help me.. They said that the screen was broken so we can't help you and they said that gorilla glass was also break from this height but other handset havenot this type of problem.. So i sure that they dont use gorilla glass and if they use its very cheap and wastage product.. Please try to understand and solve my problem..
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Sep 9, 2017
Complaint marked as Resolved 
Gionee Communication Equipment customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2017
Gionee Communication Equipment Customer Care's response
Hi Jayadrath,

Please give our Customer Care a call on[protected] and we'll be able to support you.

You can also inbox us the detailed query at our official Facebook page so that we can speed up the process for you. Find the link here: https://www.facebook.com/gionee.india

Regards,
Team Gionee India
Complaint comments 

Comments

I had been date: 18.7.17 but my phone yet not received.
I have been talked with your customer excutive officer but they are no any take responsible for it. Please give me suggestion what can do?

Bed Service

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