[Resolved]  Gionee Communication Equipment — product goionee a1 complain

Address:Bokaro, Jharkhand, 827003

Product goionee a1 is not have so quality that are advertised. I have purchased this mobile before 3 months but from 12 days it is in service center and service center said that your complain is closed but till now i have not received my mobile.
As such neither your product gionee a1 is satisfactory and goods in quality nor your service center services is prompt.
Hence if possible please take this mobile with you and refund my money. If not possible for you to refund money than kept as a gift from my side and again gift it to own dearest.
Once again thanks to you and ur company for this better experience.
With regards —
Ranjeet kumar singh
Mobile no. [protected]
Note _ by this contact number, you can trace my mobile from your bokaro, jharkhand service center.
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Oct 21, 2017
Complaint marked as Resolved 
Gionee Communication Equipment customer support has been notified about the posted complaint.
Sep 12, 2017
Updated by harsh bokaro
not yet resolved than how written as resolved.
Verified Support
Sep 14, 2017
Gionee Communication Equipment Customer Care's response
Hi Harsh,

Please give our Customer Care a call on[protected] and we'll be able to support you.

You can also inbox us the detailed query at our official Facebook page so that we can speed up the process for you. Find the link here: https://www.facebook.com/gionee.india

Regards,
Team Gionee India
Complaint comments 

Comments

Sir I buy a new Gionee a1 smart phone from Amazon before 40 days ago and it's touch buttons and fingerprint sensor is not working, when I go to carecentre they upgrade it's window and than it's all right, but now this is not working properly and don't show towers and decreased it's battery percentage very soon.i want to exchange my phone.

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