Gionee — hanging & overheating of gionee mobile under manufacturer guarantee period & not giving d. o. a

Address:	Moradabad, Uttar Pradesh, 244001
Website:	gionee.co.in

Dear sir, i had buyed mobile of gionee company-brand (P5l) dated 10/10/2017. Having m_imei:[protected] & s_imei:[protected]. Company is providing 28 days manufacturing gauranty. I am facing problems from this mobile from the day when i buyed it. That’s why i go to service center of goinee, akshat worldlink – moradabad. Where mr. Rajnish gupta having cell no. [protected] quarrelled with me & told me that he will not give me d. O. A. Mobile is hanging problem from the first day without downloading any app in it. During charging & operating the mobile, it becomes so hot that it can burst. If due to this any incident occur in future then who will be responsible for it. I had buyed it from shop new sai communication where the gionee employ (Mr. Ajay-[protected]) of the shop & owner (Mr. Sandeep-[protected] & mr. Vipin-[protected]) of the shop admitted that it have manufacturing defects such as overheating & hanging problem then they change its battery but it’s still overheating & they tell problem to their boss but against this akshat worldlink (Service center) refused to give me d. O. A. Hoping for a positive response from your side & kindly sort out the problem as soon as possible.