Gionee India — no service fulfilment complain

Address:

Ranchi, Jharkhand, 834008

Job no: gc[protected]
Model no: a1 golden
Name: loknath sahu

I have submitted this mobile on september 6th, 2018 for lcd repair problem. It's been 1.5 months but i never got an update.
Whenever i call the service center they avoid the conversation by saying parts are not available and it will be available next week.
It's highly inconveniencing for me, as they are not giving back the set and not repairing it.

I have never seen a customer service so bad.'

Kindly look into the matter and explain why this happened.