[Resolved] Gionee India — Unethical behaviour of service center | |||||
I bought gionee mobile (model - f103) in the month of february 2016. my product is having warranty of 1 year, i. e. till jan 2017. my mobile is having charging problem and signal problem. i went to the service centre in jhansi named archana enterprises owned by mr. vibhu maheshwari (contact no [protected]) located at 372/a, janki complex basement, near babulal karkhana, civil lines, jhansi. but to my surprise he used abusive language, and misguided me to buy a new gionee charger. the exact problem with my mobile is still not known because the new service centre (gx_mg enterprises, owned by nitin kumar, located at shop no 25, kissan bazaar, mandi road, jhansi) told me that a spare part is to be replaced concerned with charging and signal strength and no need of new charger. Old service centre was closed without any notice to the customers and my previous complaint was automatically closed (my old complaint no was gc [protected]). my new complaint no is gc 16a00051240 which was to be cleared till 23/10/2016, but again being misguided by the new service centre people. i was not allowed to meet the engineer and owner of gx_mg enterprises and a person named neeraj khushwah (contact no-[protected]) misguided me again and again that the spare part is still not delivered till 24/10/2016. dont know what to do with these people who are causing physical and mental torture. Was this information helpful? | |||||
Nov 25, 2016 Complaint marked as Resolved Gionee Communication Equipment customer support has been notified about the posted complaint. Verified Support Oct 25, 2016 Gionee Communication Equipment Customer Care's response Hey!, We sincerely apologize for the unpleasant experience. Please share your contact number & we'll help you out. You can also reach us out on our official social media channels for the same. Thanks!
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2 Comments | |||||
Comments
My gionee s6 handset is only 3 months old.. And there were creating a problem. I have to gave them service cenntre for changing the baaatry nd they were change it but they can damage a folder of my gionee phone nd now they have creating a many problms nd all so plz u will replace my handset ... My name is divyanshu dhall.. . Nd my no is [protected].. I m from uttar pradesh moradabad
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