Girias India Investment — giving false commitment and till delaying to give the promised gift items

Address:Kanchipuram, Tamil Nadu, 600045

We had purchased samsung led tv at girias on 17 october 2017. Girias promised gift items like
1. Little silver stabilizer for tv 32 inch
2. Iron box
3. Head phone samsung

On the time of delivery, delivery people told they forgot to bring the gift items and the told will provide it next day, till date not received and they are not responding for our quiry. We had visited the showroom twice but till no response from the concern people in the show room, always giving false commitment by in charge from girias people. Without having those mentioned items as gift why have to give ads and giving false words to the customers.
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Dear Team,

I have purchased in Indiranagar 100 feet road a Vaccum Cleaner in Girias on 27 jun 2017 and i have lost the bill .
So requesting you to send me the duplicate bill copy and do the needful as soon ASAP

Billing in the Name of Company : Entuple Technologies Pvt Ltd.
Email Id: [protected]@gmail.com contact no-[protected].
We bought 1 ton panasonic inverter AC on Sunday (20th May 2018) @ chennai trade centre. But still now we didn't receive the item. If I called to customer care there is no proper response and I went to nearer Gririas shop but no proper response.
Can you please check this now? or else refund the amount.

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    Girias India Investment Phone
    +91 44 2622 3633
    Girias India Investment Address
    No.47, 3rd Floor, 3rd Main Road, 15th Cross, Margosa Road, Malleshwaram, Bangalore, Karnataka, India - 560003
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