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ADVERTISEMENT — No response after payment for the product

I've ordered clothing items from the website on 7th October. I received an automated email that my Purchase is confirmed. However, I've sent 3 follow up emails to their customer support email id "care.[protected]" asking about the tracking details and tentative delivery date but no response until now. I understand there could be restrictions for start ups during this covid period but not responding is not the right way to go.
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Dear Glamita,

I had placed an order of 3 set of kurtis with palazo for my wife from your website on 6th October and I have not received neither the order yet nor a message on the tracking number of the order.

Have been awaiting for your msg/reply on the delivery sine then. Can you please have the courtesy to revert and update on our order? Its been so many days we have been following up with you on our attached order number.

This is ridiculous! A very irresponsible behaviour from you guys who do not bother to update your clients.

May I know when will I be receiving the order.? Attaching the order number and delivery details for your reference.

Need an urgent update on this.

Tenzin choeyang's reply, Oct 27, 2020
Same thing happened and I’ve done payment from the first and it’s been more than 15days. So irresponsible.I’m never gonna order from this site, makes me feel like a it’s a fraud or some fake site
It’s been 40 days since I made a glamita order. No response so emails. No contact number given. No location of order. It seems to be a scam website.
Same happened with me. It’s a scam.
I have ordered from the same site months back and there is no update ever since. I just got the following message :

Hi Sharman, thanks for your purchase of Rs. 4**.00 from glamitaa! We'll notify you when it ships. View order (#1869):[protected]/orders/8080665c0797e8fc8cdb09d94a9c9569/authentic...

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