Glen — GLEN Glass 3 Burner Gas Stove, Black, B06WVKZDWH

Akshay_chawda

Jun 28, 2021

Address:	B-702, Parmeshwar-6, Chandkheda, Ahmedabad-382424, Mob; 9427016157
Website:	www.consumercomplaints.in/glen-b102103

This Product purchase through AMAZON Vide GLEN Invoice No: QNVC-19517, Invoice Details : HR-QNVC[protected], Invoice Date : 31.12.2018. Amazon Order No:[protected] Order Date: 31.12.2018.
I have lodged complain on dated 25/05/2021 Vide Job No: SB/2021/5/GJ/188425 regarding leakage of all three burners . Technician from GLEN Service Centre of Ahmedabad visited four to five times but they unable to rectify problem. As per GLEN Service Centre IN charge inform me that this all three burners to be replace but there is no stock available in this Service Centre. We are indenting for Burner from Company, as soon as receive we will replace the same. Even after several request no action has been taken till today. Sir you are aware that leakage of burners may take big hazard at any time.
Hence it is again requested to please take it serious to rectify the same on priority basis as this case is pending more than one month. Early action will be appreciated.

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Jun 28, 2021

Updated by Akshay_chawda This is still pending, No action has been taken till today. Company representative of Ahmedabad Mr, Chirag inform me today that as soon as we receive Burners from our Company we will replace the same. But they denied to give me time period for replacement.