Glen — Huge Noise in new GLEN Chimney

Address:Faridabad

I have purchased a new GLEN chimney 6063 black 90 cm through AMAZON india on 13/09/2021. The product has been installed but it does not work properly since very first day. There is a huge noise inside the chimney. On repeated complaint, technician attended but not resolving the problem. They always making any excuses and run away without resolving the issues. Although I received an e-mail that they are closing my complain due to successful completion of the job. It is unfortunate to see that how a reputed company cheating the customers and gone to the highest level of dishonesty. I am really regretting for buying the GLEN product. I am mentally and physically tortured to see such poor and pathetic services provided by GLEN. If technician is incapable of solving the problem, why not the company change the entire unit with a new one.
In view of the above, I am requesting through this platform from GLEN higher executives that please look into the matter personally and direct the service executive either to resolve the problem or replace the entire unit with new one so that my faith and trust may re-establish in the GLEN product. Pl may call [protected].
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