Glen — servicing for chimney

Address:

78a,Rajdanga Gold Park, kolkata 700107,West Bengal, 700039

The goodwill of your esteemed co. Is being compromised due to bad customer service being provided by your 78a, rajdanga gold park outlet, kol-700107, wb.

1) since all family members are working only saturdays are available for service which has been categorically informed.
2) inspite of several reminders, co takes its own time to respond to provide service.
3) whenever, call is given for service the stock reply is that no serviceman is available. Each time new excuse is given, staff on picnic, train problem, on call elsewhere etc.
4) no priority is given to old customers, no call for service on due date unlike all other service centres.
5) i want service tomorrow at 10:30am 25-01-20, pls arrange-
S. Mitra [protected], flat 2a, shyam kunj kol-39
6) can to suggest how i will get better service inspite of amc? Any other service outlet nearby? Pls help