Global Hospitals Group — Fees taken without checkup

I have an previous appointment with the Dr. at parel location mumbai for consulting the desease, on the entrance tgey took 3250/ rs. And left a assistamt of the doctor who talks 5 mins. with me about description of my history, and said i have to consult an ENT specialist. If you are not supposed to check any paitent then how can you take that big amount on entrance without giving even any consultant. This is very unfair service which the hospital had provided me. I have spoiled half of my day and not even got any medical suggestions for my problem. And the fees was already taken, its just like my all medical syrup s are spread on floor in front of me before reaching to me. I want REFUND.