Gm Switches — switches and remote control

Address:	Thane, Maharashtra, 400601
Website:	[email protected]

With reference to the above, i had purchased gm switches alongwith remote control for two bedrooms but to my utter surprise within few days of the installation, the switches of my one bedroom and remote of both the bedrooms were non functional. I have followed with the shopkeeper from whom i purchased but he just kept giving me false assurance and nothing was done. He told me to contact the customer care no. I spoke to the customer care and the lady over there jispreet was very arrogant and rude in speaking. When i told her to be couteous and polite to the customer she was unwilling to listen. I asked her name and she told me "take my name jispreet". She also told me that all the technicians are busy in the exhibition and ur complaint cannot be solved.

Mr. Dilip pandy ur sales executive had promptly come for display of switches when i showed my intent to buy and i purchased it. But when i told about the non functional switches he told u r the first customer who is complaining about the switches. This is the way to speak to a customer. Also when i called him he was uncooperative and later on he used to not take my phone calls. I don't understand what kind of service ur company render.

This is the way u treat your customer. My problem is not solved for a long period. I have invested a huge amount in buying gm switches and this is the value i get for my money.

I hereby request you to solve my problem of non functional switches and remote within 2 days of the receipt of this mail else i will be compelled to file a police complaint and also file a suitable case of cheating under various sections in the court of law.

I will also bring this news in the electronic media as well as print media and also i will advise my friends and relatives not to purchase gm switches since not only ur switches horrible and low quality but the after sales service is very poor and bad and uncooperative people in the company.

Waskar