[Resolved]  Go Air — Cheating cheating cheating..PNR D4MNYD

Address:

Bangalore, Karnataka

Hi I had booked my family flight tickets 3 months ago on Patna-kolkatta sector where the onward journey from kolkatta to blore was on indigo.. Go air initially changed the timing of flight making it impossible to catch connecting flight when contacted them on their customer support they said they had cancelled flight for operational reasons in detail they never shared anything but while talking to one of the customer support staff at the last moment they agreed they had cancelled the flight as they were now flying the same aircraft on Patna delhi route which was further to go blore when I requested them to take me in same flight to bangalore in the same fare they refused to change sector and told if I wanted I could fly next day to kolkatta which was impossible for me as indigo on the kolkatta-blore route had kept 4000 as cancellation charges per person making it almost non refundable ticket.. I also wrote about this to their terminal manager bangalore mr. Cooke and also to their nodal officer and grievance cell BIAL but so far no revert has come.. My point is when go air anyway changed the sector of its flight to delhi then y can't they have carried me in same flight and if any compensation in terms of fare should happen at the current market fare and not on 3 months old fare where the fares are anyway at their lows.. This is one of the example how airlines in our country are openly cheating and on one side they do not accept even 1 kg extra baggage on other side they continue to loot by cheating... Lesson to be learnt is do not fly such thin airline who can do nah kind of cheating.. All their escalation matrix on their website and their email I'd [protected]@ goair.in etc is all just to mislead they care passengers but given a chance they wouldn't mind running away with baggage of their passengers itself... So never never fly go air.. By the way I m not gonna stop with all this and take this to consumer forum, media or where not possible to get justice on this!!!