Go Air — non refund of air ticket whose transaction failed

Address:

560068

Air ticket was booked to my colleague on[protected] vide pnr u8lhwj transaction failed for four times and then was successful. Meanwhile rs 67972/- was debited from my savings account of icici bank. Bank says amount has been debuted via citrus pay to go air and they have to refund. Customer care of go air assures that the amount will be credited back to the savings account within seven days. Till now nothing has been refunded