Go Air — PNR no: QDF1PN

PNR no: QDF1PN
person travelling: 3

i had travelled by go first air from ahmedabad to kochi with my family. at the luggage arrival belt at kochi when i have received my three checkin bag. one bag was damaged ( zip lock broken, one handle broken, one handle is loosed and unable to carry vag)received by me at airport. i have reported this incident
to go air lady officer at kochi air port. she has check my bag and firstly offer me 1000 rs to me. i was ready to take amount because i have to hurry for my next journey. then she called on phone to some one and denied to give cash money. also did not register my complaint as well. so i have told her that i will register complain by my self. and she said to me so as well. i was really very upset for that kind of go air staff behaviour. also my bag was broken and go air did not have any responsibility. i m very mentally stressed due to this incident. i want cash compansation of my broken bag. otherwise i will take further action against go air regarding mis guidance, mental agony and broken luggage. my mob no. is [protected].
plz reply in positive manner to avoid further complaint on consumer support and on google review

i have mail to nodal officer and grievance as well but did not get any responso so i m posting my complaint on this
Was this information helpful?
No (0)
Yes (1)
GoAir customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    GoAir
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    1927
    Pending
    0
    Resolved
    179
    GoAir Phone
    +91 22 6741 0000 [Head Office]
    +91 92 2322 2111 [Customer Care]
    GoAir Address
    1st Floor, C-1, Wadia International Centre (WIC), Pandurang Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all GoAir contact information