Go Air — Refund of cancelled ticket

Address:Gaya, Bihar

I cancelled my ticket PNR no RCGY1Q on 26th October 2014 till date I have not recieved refund. This firm after cancellation didnot send email and message about my refund detail. I communicated with its customer support service thrice, they informed me within 7 to 10 working days my money will be refunded and refund money is RS4800 . Please do the necessary action.
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I had cancelled my tickets on 05/10/2014 and still awaiting the refund.
My PNR Number is KSK4UH and travel date was 12/10/2014 from Mumbai to Delhi.

As per the policy of the company you are supposed to refund the amount with 7 days.

Have called the call centre atleast a dozen number of times and every time a stupid reason is given.

Request you guys to please look into the matter and refund the money at the earliest with interest
of 21% for the delayed number of days.

Re
An irrate traveller

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