Go Air — transactions on my credit card

Address:

Pune, Maharashtra

Hi I had booked couple of ticket from kochi to mumbai on 16th December 2014 from your counter on Kochi airport. I had travelled on that ticket. The transaction amount was around INR 16000. The transaction was reflected in the credit card statement of December month. After that I received a credit of INR 13000 (approx) in month of January 2015 from you and in April 2015 there was a debit of INR 13000 (approx) on my credit card from you. I don't recognise / authorise these transactions as the they were done with out informing me. Due the debit transaction done by you with out informing me my credit card balances have breached maximum limit and bank is charging hefty amounts for breaching limit. This amounts to harassment. I am salaried professional. Every penny I spent is hard earned. I expect a reply from you in this regard quickly. I am planning to go to consumer forum. My details are as follows: Name: Tushar Girey DoB: 11th September 1980 Email: vir.[protected]@gmail.com Transaction ref: 75414455016000000647933-- Credit transaction in January 2015 Transaction ref: 75414455099000001166511-- Debit transaction in April 2015 Also refer attached screen shots from credit card statement for details. Tushar Girey [protected]