[Resolved]  Go Air — Urgent Solution : Please reschedule my travel plan

Address:

New Delhi, Delhi

Dear Goair Team, My name is Amit Kumar, I am working with Idea Cellular Ltd, Chandiagrh. I had my trip no [protected] & PNR: FDYO7K. Unfortunately the flight was rescheduled of given date. so i called up to customer care to re-plan my travel plan, during the call my request was ti make a booking on 2nd Nov'14 . Which i wanted to travelled but unfortunately the booking has been done of 3rd of Nov'14. Again i have called up to customer care to recheck and change the plan according to my travel. But he has refused to facilitate such services. I regret to say, i did not get a proper solution. Due to good support i have switched my travel from Indgio to Goair. but Sorry to say. now i felt cheated and misguided by Goair. I switched to Goair only by its brand value and it thought it would a great partner in my daily routine travel but I am sorry to say that the type of service which I am getting is really pathetic and mentally harassing. Hope you can understand my position, a person who use to travel in frequently is unable to make extra payment just small mistake by Airlines not by me. I am really surprise to see how the brand like Goair can be so nonsensical to his client in such a competitive world where customer service one the strong pillar in brand success and customer loyalty. I hope you will consider my case sympathetically and take necessary steps. Looking forward to see positive response from your side. Thanking you. Best Regards Amit Kumar Manager- IDEA Cellular-Chandigarh-India +91-[protected] +91-[protected]