Go Air — WORST SERVICE EXPERIENCE

Address:

Mumbai City, Maharashtra

DEAR SIR, I JAYESH C RUPAREL REGULAR PASSANGER OF YOUR FLIGHT OF G8-367 & G8-370. I TRAVEL ON ABOVE GIVEN FLIGHTS ON EVERY 9TH DAY OF THE MONTH. FROM 09/11/14 TILL 09/08/15, IN TOTAL 10 TICKETS I HAVE BOOKED OF DATE 9 OF EVERY MONTH. I BOOKED FOR BOM - AHD 7.40 GO AIR G8 -367 & AHD - BOM 20.45 G8- 370. I FACED LOTS OF ISSUES FROM YOUR SIDE DUE TO FLIGHTS TIMING CHANGED. I ALWAYS BOOK RETURN TICKET OF YOUR AIRLINE OF SAME DAY RETURN. FOR G8 -367 7.40 FLIGHT I HAVE PROBLEM BECAUSE YOU CHNAGE THE FLIGHT TIME TO 13.30 P.M WHICH IS NOT PREFARABLE TO ME. I BOOK MY TICKETS IN ADVANCE & GET RELAX ABOUT MY TRIP. BUT AT THE END I GET CALL FROM YOUR SIDE ABOUT FLIGHT TIMINGS CHANGED. THIS HAPPENED WITH ME FOR THIRD TIME YOUR MORNING FLIGHTS CANCELLED. I FACE LOTS OF TROUBLE TO GET MY REFUND, I DO HAVE TO PLACE REQUEST EVERYWHERE TO YOU & TRAVEL AGENT. IT INCREASE MY FOLLOW UPS TOO. I REQUEST YOU TO TAKE ACTION ON MY MAIL FROM YOUR SIDE. I TRUST & RECOMMEND GO AIR FLIGHTS BUT THIS TYPE OF SERVICE DISSAPPOINT TO ME. I FEEL I WAS A GENUIN CUSTOMER OF YOURS. FOR YOUR REFERENCE TAKE MY FEW PNR : SW00T3 / Y9UD43, 623AR4 / 623AR4, PM97LH / SKD7J9, 7YAM59 / Y9W7D & 1W3N73 / BSX915. PASSANGER NAME : JAYESH C RUPAREL, DEVEN KATIRA, KAMLESH KOTAK, VARSHA RUPAREL. YOU WILL FIND. EXPECTING QUICK ACTION OF THIS COMPLAIN FROM YOUR SIDE. MY REGISTERED NUMBER IS [protected] BUT YOU CAN CONTACT ME ON [protected]. EMAIL : [protected]@yahoo.com