GoAir — after ticket cancellation I didn't get my refund back

Address:	560103
Website:	goair.in

It's been 30 days passed away, still i did not get my flight cancellation refund of rs. 976.
I had been calling so many times to custmer support to get my refund back, but still didn't get a single penny. So could you please process my refund as soon as possible.

Goair flight cancellation date: 5 february 2018
Pnr: s2etsl
Refund transaction id: 68604937
Refund process date: 6 february 2018
Account number:[protected]
Amount to be refunded :976

Looking forward to your positive response.