GoAir — airlines mistreated

Address:

Mumbai City, Maharashtra, 400614

Flight no G8465 was to depart from Mumbai to Delhi and thereby Delhi to Srinagar at 12.00pm.
Firstly the flight was delayed by 2.30 hours because of the technical issue in the aircraft.

Secondly when asked about the connecting flight, they said that the flight for Srinagar can only be arranged for 8th October morning which is the next day, almost 20hrs.

They made us stand at the counter with no one to attend for almost 1 hr.
After that they said there wouldn't be any accomodation given.
No food, no accomodation, torture by not attending to customers, what more can anyone ask for.
They are treating people like animals.
So much of a wastage of time and resources.
I was to attend a important meeting.
They treated us like animals in literal terms.
There is no value given to the customer.

Being a tax paying citizen of India and paying for the airline to avail a stress free travel is the basic right.
And no airlines have the authority to take it away from us.