GoAir — bag loss — containing valuable items

Address:	793002
Website:	www.goair.in/about-us/contact-us

Dear sir,

I, being a writer and freelance journalist from shillong, meghalaya, would like to inform your high office that goair airline company has lost my bag in transit.

I was travelling from bagdogra to guwahati on 12 may 2018
The lost bag contains most valuable personal items along with one laptop with precious data.

Now i cannot explain the ordeal i am going through in simple words.
This company has literally put me and my family in dire strait since i have lost my precious data saved on my laptop.

What is most disappointing is that after my sincere complaint this so-called reputed company informed that it will pay me humiliatingly paltry amount rupees 2000/- as compensation as if i am a beggar of a street.

This is outrageously unethical and unjustified.

This public airline company is legally culpable for the lost of a bag of a gullible passenger which is all for its sheer lackadaisical attitudes, negligence on the part of the ground crew and cargo members.

Dear sir, thus, i humbly seek the intervention of your honorable office in the matter so that i, as an innocent customer, is appropriately compensated.

Relevant papers are duly attached herewith for your kind references and action.

Ref: pnr : r6wk6z

Yours most truly,

Salil gewali

Gewali cottage
Upper mawprem, shillong-2
Meghalaya
Phone: [protected],
Email: [protected]@gmail.com