Goair — baggage service

 
1 Review
India
 pram_ my on Nov 15, 2017
The baggage crew broke my bag and talked to me very rudely, the head of the baggage service, he was like really rude and said that it was already broken, and then the crew guys came to me and asked me to sign on the sheet, which supposedly meant that i acknowledge that they have informed me that the bag was broken by the airlines and it was their fault (Which is not the truth), but it meant that i acknowledge that the bag was already broken, i want refund, otherwise, i am gonna go to consumer forum. Mind it.
Date - october 15, 2017
Pnr - k7wptw
Resolution - a full refund of the cost of the bag.
Photos - the goair crew already has so many pics. The bag is of no use to me now. :|

Complaint Status


[Nov 15, 2017] GoAir customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    1%
    Complaints
    963
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    Resolved
    9
    phone
    +91 92 2322 2111 [Customer Care]
    +91 22 6741 0000 [Head Office]
    location
    1st Floor, C-1, Wadia International Centre (WIC), Pandurang Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    Goair - baggage service