GoAir — denied boarding pass

I was supposed to fly to cohin from mumbai in go air flight g8 347 on apr 6, 2018, with my wife and 1 year old infant.
We were denied the boarding passed mentioning that we arrived late, while, in fact we arrived just in time (Atleast 53 minutes before flights departure).
Not sure where i could complain. I have a snapshot of the flight deaprture time.
Was this information helpful?
No (0)
Yes (1)
GoAir customer support has been notified about the posted complaint.
Apr 06, 2018
Updated by praveshnagra
Attaching the snapshot

Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    GoAir
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    1927
    Pending
    0
    Resolved
    179
    GoAir Phone
    +91 22 6741 0000 [Head Office]
    +91 92 2322 2111 [Customer Care]
    GoAir Address
    1st Floor, C-1, Wadia International Centre (WIC), Pandurang Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all GoAir contact information