GoAir — double payment received by goair airlines for pnr g43vxs

Address:	400101
Website:	www.goair.in

Dear Sir/Madam,
I booked the flight from Bhubaneswar to Mumbai on date 12/08/2017 PNR G43VXS and tried to pay it from your site as your site was having problem customer care executive from goair helped and requested me to book it through secured credit card payment accordingly i booked flight by paying the amount of 10, 363 rs which was deducted through my credit card ending 5481.
However i did not receive tickets, so i have to rush to air port and check i went to Bhubaneswar air port and inquired the entry for payment was not reflected so the airport goair staff asked me to pay again at Bhubaneswar, and I then i got ticket from airport. There is double payment received by Goair from my credit card for PNR G43VXS.
Please refund my 10363 rs immediately back to my credit card or reply to me for any bank details required from my end.