GoAir — extra baggage charges charged but the baggage not sent to the destiny

Address:

560073

Dear sir
I have traveld in goair on[protected] flight no g8 124from bangalore to dehli pnr no x92dyj. I had check in baggage which is given at bangalore. They have held it because there is power bank on it. I came to know that after reaching dehli. Immidiatly i went to goair arrival office and informed about it, the maneger taken declaretion about it along with my bording pass and id saying that it will reach dehli by next flight. I asked him about key which are with me he says they will open it. There next flight was reacing dehli at 11-50pm, i was traving to lema peru my flight was at 3-30am on[protected]. I have explind all this to the goair person & i keep on contacting him about it, he told me that the baggage was cleared at banglore & it is coming. At last 12am they say the baggage has not come becuse of key lock no not there & asking me to give lock no at that time. I din't give lock no becuse i can not wait till next morning. I continioud my travling. I woret to goair on[protected] regarding this & asked them about refound they replaid so many thing & know they say they will not refound. My point is they have not moved my baggage to dehli at all & how they can refuse to refound. They have trabled me lot and know i want them to give me 10 lakh inr for safaring me for there peoples carelessness
The person who is lied with me at dehli was one mr panday & his no was [protected].
After i came back from my trip on[protected] i collected my baggage at bangalore airport i insisted for refound at that time they say they can not give at there airport office they will write about it and i will get it. Know they are talking like this. I spook at bangalore airpost mr sarath ms duty manager