GoAir — false promises | |||
My pnr is h4klts, i was promised for a waiver on rebooking charges or a full refund on cancellation by agent sajeed in customer care but later i was informed he lied. I made 2 different complains to nodal officer and appellete authority but it's been 4 days and no reply. Complain numbers g[protected] and again g[protected]. I spoke with 6 agents and 4 hung up on me including a supervisor, sajeed promised to talk to some lady manager who comes in the morning to get the charges waived and asked to call after 24 hrs which i did. I spoke with the customer service late at night over 1 hr each day and they just told me sajeed lied. No action has been taken by the nodal officer or the appellete authority of goair even after multiple reminders and complains. Please help me to get the full refund. Regards Rianki Was this information helpful? | |||
GoAir customer support has been notified about the posted complaint. | |||
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