Goair — flight cancellation sms and no further response

 
2 Reviews
 SijuKurian on Dec 17, 2017
18th dec ticket

I got an sms telling that my flight got cancelled. When i called back they told me some options, which i was not satisfied and they promised to call back in 24 hrs.

I never got call back and again when calling customer care, the line is engaged for more that 2 hrs.

Now the go air website still shows that flight is not cancelled, but i am not sure how to proceed. I spend more than 2 hrs on phone and still cant reach customer care.

Complaint Status


[Dec 18, 2017] GoAir customer support has been notified about the posted complaint.
Frontdesk Twenty Four Frames's response, Dec 15, 2017
kindly correct the name on the issued ticket Pl..
Complaint comments  1 Comment     Updated: Share0Tweet0Share0

Comments

Incident on: 15.12.17
Actual name: GALI CHALAPATHI RAO
wrong name. G Challapthi rao
PNR: UZJNUR
sector:HYD-BLR-HYD
kindly correct the name pl.

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