[Resolved] GoAir — flight cancelled alternate flight not provided

[Resolved] GoAir — flight cancelled alternate flight not provided

V varunvgupta from Hyderabad, Telangana Aug 26, 2023 This thread was updated on Aug 26, 2023

My flight has been cancelled, and i am following up with all modes of communication with goair, email, call center, twitter but no response on alternate flights. Booked flight 3 months back and the only option being provided is take your money back. Flight code is now triple the cost at which i booked. As per dgca you are bound to provide me flight even on other airline, if i deny that then only you can refund my money. I am following up on various platforms for more than a week but no satisfactory reply. Contact asap my pnr p86rkz, mob [protected] Was this information helpful? No (0) Yes (0)
Feb 16, 2020 Complaint marked as Resolved No steps taken, the issue is not resolved. Don't know why they marked as resolved when no one even contacted me and issue is as it is. GoAir customer support has been notified about the posted complaint. Feb 16, 2020 Updated by varunvgupta Why this is marked as resolved when no body contacted me, consumer complaints how can this be done. Feb 16, 2020 Updated by varunvgupta Raising another complain as issue is not resolved, not sure who marks it as resolved
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Sudipta Sahoo

from Korampallam, Tamil Nadu

February 14 my goair G8-125 flight is cancel, but i contact customers cair help line but any one not pick my call i tying 10 days but not help any one person what i do i not understand please help me

Varun_Garg

My ticket has been cancelled by the company for 21st Feb . The contact no. given in the email for customer care is not valid. I have never known such a pathetic CRM could have existed by an air line carrier until this day. Really disappointing!!
Kindly refund the amount for the following details:-
PNR-E4C87S
G8-424