GoAir — kochi travel cancellation due to natural calamity and flood situation

Website:

www.goair.in

I had plan my holidays to kerala three month back and did all my
Flight and hotel booking well in advance. I have goair flight from
Ahmedabad to kotchi on 30th august 2018 and return flight was on 5th
September 2018 through indigo. However, due to natural calamity and
Very very worst situation in kochi and surrounding destinations, i
Don’t want to continue my travel plan and that is with two small kids
And one infant. My all hotels from that area are non operational and
They had cancelled all my booking for said date and provided me full
Refund.

Infact, for my return flight which was from trivendrum to ahmedabd on
5th september 2018 with indigo, they got my tickets cancelled and
Provided me full refund as well.

I have been talking to go air customer support team since 15th of august
And every time i have been given different dates and asked me to wait
Further. Today i have been told that cancellation is only possible
Till 29th august 2018. As you can see i got my all booking cancelled
Including return flight, and there is no question to continue my
Travel during this time with my small kids.

I demand airlines to provide me cancellation with full refund without any
Charges. My pnr numbers for booking are f31tmv and f2tj7f.

Reply