GoAir — missed baggage

Address:

Chennai, Tamil Nadu, 600064

This is regarding my main luggage which was missed somewhere (Belt issue) in hyderabad as said by one of the security crew from go air team before the departure of the flight from hyd to maa on jan 2nd, 2018. I was informed by him that i would receive my luggage in the next connecting flight and you would get the details to your registered phone number or email address. It’s been 3 days i have completed the trip but didn't get any response from the go air team.. I'm doing much follow up with them. Dint except for this type of poor service from the go air people.

Pfb details:
Flight no: g8 504
Pnr: r83eyj

Baggage identification:
Purple color trolley
Brand: safari
Trolley type: polycarbonate