GoAir — missing baggage

Address:Mumbai City, Maharashtra

Had go air flight from bbi to mumbai. From mumbai had jet airways flight to amsterdam. Go air staff didn’t upload the baggage from bbi saying flight is overloaded and said they vl b sending luggage next day jet airways flight to amsterdam. 2 days have passed but no update, didn’t recieve baggage at amsterdam. My sis is in merchant navy ship at port and ship vl be sailing tomorrow 20th may from amsterdam. Need the baggage today or tomorrow mrng at any cost. She has an infant with her and is facing too many problems. None of the airport service nos is responding. Pir also raised. If we try to call the no mentioned in pir, the person is disconnecting when we ask about baggage. Completely helpless. Need the baggage at any cost.
Was this information helpful?
No (0)
Yes (0)
GoAir customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    GoAir
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    1927
    Pending
    0
    Resolved
    179
    GoAir Phone
    +91 22 6741 0000 [Head Office]
    +91 92 2322 2111 [Customer Care]
    GoAir Address
    1st Floor, C-1, Wadia International Centre (WIC), Pandurang Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all GoAir contact information